Please read these Terms & Conditions carefully before using the hero789 platform. By accessing or using hero789, you agree to be bound by these terms.
📌 Key Points
A plain-language summary of the most important hero789 terms. The full legal text follows below.
You must be at least 21 years old to register and use hero789. This is a strict PAGCOR requirement. Age verification is mandatory before real-money features are enabled.
hero789 is operated for and directed at players located in the Philippines. Access from jurisdictions where online gaming is prohibited is not permitted.
Each player may hold only one hero789 account. Duplicate accounts will be closed and any balances may be forfeited. Use your real name and accurate personal details.
Bonuses are subject to wagering requirements. Attempting to abuse promotions, use multiple accounts to claim bonuses, or exploit system errors will result in account suspension.
You are responsible for keeping your hero789 login credentials confidential. hero789 will never ask for your password. Report any suspected unauthorized access immediately.
These Terms & Conditions are governed by the laws of the Republic of the Philippines. Any disputes shall be subject to the jurisdiction of Philippine courts and PAGCOR regulations.
Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and hero789 ("hero789," "we," "us," "our"). By creating an account, accessing, or using the hero789 platform at hero789.live, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must not use the hero789 platform.
By registering an account with hero789, accessing the hero789 website at hero789.live, or using any of the services offered by hero789 (collectively, the "Platform"), you acknowledge that you have read these Terms & Conditions in full and agree to be legally bound by them. These Terms apply to all users of the Platform, including registered players, visitors, and any other persons who access or use the Platform in any capacity.
These Terms should be read in conjunction with hero789's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the agreement between you and hero789.
To register and use the hero789 Platform, you must satisfy all of the following eligibility requirements:
hero789 reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation may result in suspension or closure of your account and forfeiture of any pending withdrawals pending investigation.
To access real-money gaming features on hero789, you must register a player account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address in the Philippines, a valid email address, and a Philippine mobile number. You agree to update this information promptly if it changes.
Each individual may hold only one (1) registered account on the hero789 Platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, or payment methods — is strictly prohibited. hero789 employs technical and manual verification measures to detect duplicate accounts. Where duplicate accounts are identified, hero789 reserves the right to close all associated accounts and forfeit any balances therein.
You are solely responsible for maintaining the confidentiality of your hero789 login credentials, including your username and password. You must not share your credentials with any third party. hero789 will never ask you for your password via email, live chat, or any other channel. Any activity conducted through your account using your credentials will be deemed to have been conducted by you. If you suspect unauthorized access to your account, you must notify hero789 immediately via live chat or email.
In compliance with PAGCOR regulations and applicable Philippine anti-money laundering laws, hero789 is required to verify the identity of all players before processing withdrawals. You will be required to submit a valid Philippine government-issued photo ID (such as a passport, driver's license, SSS card, UMID, or PhilHealth ID) and proof of address. hero789 may also request additional documentation at its discretion. Failure to complete KYC verification will result in withdrawal requests being placed on hold until verification is complete.
hero789 accepts deposits and processes withdrawals via the following payment methods: GCash, PayMaya (Maya), bank transfer (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit cards. All transactions are conducted in Philippine Peso (PHP / ₱). hero789 does not accept cryptocurrency deposits or withdrawals of any kind. Credit card gambling deposits are not accepted, in accordance with current Philippine payment regulations.
The minimum deposit amount is ₱100. The minimum withdrawal amount is ₱200. hero789 reserves the right to amend these minimums at any time with reasonable notice to players.
GCash and PayMaya withdrawals are typically processed within the same business day, subject to KYC verification being complete and no pending security reviews on the account. Bank transfer withdrawals may take one to three business days depending on the receiving bank. hero789 does not charge fees on standard withdrawals, though your bank or e-wallet provider may apply their own charges.
hero789 is committed to full compliance with the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended) and all related PAGCOR directives. Withdrawals must be returned to the same payment method used for the original deposit where technically possible. hero789 reserves the right to request source-of-funds documentation for large transactions and to report suspicious transactions to the Anti-Money Laundering Council (AMLC) as required by law.
hero789 offers various bonuses and promotions to eligible players from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to the specific terms and wagering requirements stated at the time the bonus is offered. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms shall prevail.
Unless otherwise stated, bonus funds must be wagered a specified number of times before they or any winnings derived from them may be withdrawn. Wagering requirements, eligible games, and time limits will be clearly stated in each promotion's terms. Not all games contribute equally to wagering requirements — live dealer games and certain table games may contribute at a reduced rate or not at all.
hero789 reserves the right to withhold, cancel, or reclaim any bonus and associated winnings if it determines, in its reasonable discretion, that a player has engaged in bonus abuse. Bonus abuse includes but is not limited to: creating multiple accounts to claim bonuses more than once, placing low-risk or hedged bets solely to satisfy wagering requirements, exploiting errors or loopholes in bonus mechanics, or colluding with other players to abuse promotional offers.
All games available on the hero789 Platform are governed by individual game rules, which are accessible within each game interface. Players are responsible for familiarizing themselves with the rules of each game before placing real-money wagers. In the event of a technical malfunction, disconnection, or system error during gameplay, hero789 will make reasonable efforts to resolve the issue fairly. Where a game round cannot be completed due to a technical fault, the wager for that round will be refunded to the player's account balance.
All random number generator (RNG)-based games on hero789 use independently certified RNG software to ensure fair and unpredictable outcomes. Live dealer game outcomes are determined by physical game elements — cards, dice, or roulette wheels — visible on the live video stream. hero789 does not manipulate game outcomes.
The following conduct is strictly prohibited on the hero789 Platform. Violation of any of these prohibitions may result in immediate account suspension, permanent ban, and forfeiture of account balances:
hero789 is committed to promoting responsible gaming and player well-being. We provide a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion. These tools are accessible directly from your account settings and can be activated at any time.
If you believe you may have a gambling problem, we strongly encourage you to use the self-exclusion feature, which will prevent you from accessing your hero789 account for a period of your choosing. For further support and resources, please visit our Responsible Gaming page.
Age Restriction: hero789 strictly enforces the 21+ age requirement in accordance with PAGCOR regulations. Underage gambling is illegal and harmful. If you are aware of a minor attempting to access the Platform, please contact us immediately. "Gambling is addictive. Know when to stop."
All content on the hero789 Platform — including but not limited to text, graphics, logos, game software, audio, video, and the overall design and layout of the Platform — is the intellectual property of hero789 or its licensors and is protected by applicable Philippine and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial entertainment purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the hero789 Platform without the prior written consent of hero789. Any unauthorized use of hero789's intellectual property may result in legal action.
To the fullest extent permitted by applicable Philippine law, hero789 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or service interruptions, even if hero789 has been advised of the possibility of such damages.
hero789's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your hero789 account in the thirty (30) days immediately preceding the event giving rise to the claim.
hero789 does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. hero789 makes no representations or warranties of any kind, express or implied, regarding the operation or availability of the Platform.
hero789 reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, if hero789 reasonably believes that you have violated these Terms, engaged in fraudulent or illegal activity, or if required to do so by applicable law or regulatory directive.
You may request closure of your hero789 account at any time by contacting customer support via live chat or email. Upon account closure, any verified real-money balance remaining in your account (net of any bonus funds subject to wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding KYC verification requirements.
hero789 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, hero789 will provide reasonable notice to registered players via email or an in-platform notification. Your continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The date of the most recent revision is indicated at the top of this page.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. hero789 operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR).
In the event of any dispute arising out of or in connection with these Terms or your use of the hero789 Platform, the parties shall first attempt to resolve the dispute amicably through hero789's customer support channels. If the dispute cannot be resolved informally within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the hero789 support team:
hero789 aims to respond to all written inquiries within two (2) business days. For urgent account-related matters, live chat is the fastest way to reach our support team.
🚀 Ready to Play?
Now that you've read the rules, you're all set. Create your hero789 account, complete verification, and start playing — live dealer, slots, sports betting, and bingo, all in Philippine Peso. Must be 21 years or older.
hero789 is strictly for players aged 21 and above, in accordance with PAGCOR regulations. Age verification via a valid Philippine government-issued ID is required before real-money features are enabled. Please play responsibly and within your means.
"Gambling is addictive. Know when to stop."